Privacy policy

Last updated: August 14, 2026

At Adjusting Harmonia, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you interact with our website or services.

1. What Data We Collect

We may collect and process the following types of personal data:

Name, email address, phone number, and any other contact information you provide when booking a session or contacting us

Data from website usage via cookies (including tracking from third-party services like Meta)

Technical information such as IP address, device type, browser, and location

Please note: We do not collect, process, or store special categories of medical or health data (medical records) through this website.

2. How We Collect Your Data

Via Meta cookies: We use cookies and tracking tools from Meta (Facebook and Instagram) to improve advertising and understand user behavior on our site.

Via booking system: When you schedule a session through our external booking system (Visitum).

Via forms: When you submit a form or request information, your data may be stored in our CRM (HighLevel).

3. How We Use Your Data

We process your personal data for the following purposes:

To manage bookings and deliver our services

To communicate with you and respond to inquiries

To send you relevant updates and marketing (with your consent)

To analyze and improve our website and advertising efforts

4. Legal Basis for Processing

We process your data based on:

Your consent (e.g., for marketing and tracking)

Contractual necessity (e.g., when you book a service)

Legal obligations (e.g., bookkeeping)

Legitimate interests (e.g., improving services)

5. Data Sharing

We do not sell your personal data. We may share your data with the following third parties only when necessary for the purposes described in this policy:

Meta (Facebook and Instagram) & Google – for advertising, analytics, and audience targeting

Visitum – for booking and appointment management

HighLevel – for CRM, communication, and marketing automation

Advertising & Custom Audiences

We may use your contact information (such as email address or phone number) to create custom audiences on advertising platforms such as Meta (Facebook and Instagram) and Google.

This allows us to show relevant advertisements to existing clients or individuals who have interacted with our services.

The data is transferred in a hashed (encrypted) format and used solely for matching purposes.

This processing is based on your consent or our legitimate interest in marketing our services.

You can object to this use at any time by contacting us or by opting out of marketing communications.

All providers comply with GDPR and implement appropriate safeguards to protect your data.

6. Your Rights

Under GDPR, you have the right to:

Request access to your personal data

Request correction or deletion

Object to processing

Request restriction of processing

Data portability

Withdraw your consent at any time

To exercise your rights, contact us at [email protected].

7. Data Retention and Security

We store your data only as long as necessary for the purposes described above, and no longer than 10 years.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Contact & Supervisory Authority

If you have questions about this policy or how we handle your data, please contact:

Adjusting Harmonia

Website: https://www.adjustingharmonia.com

Email: [email protected]

You also have the right to file a complaint with the relevant data protection authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD) (www.aepd.es).

© 2026 Adjusting Harmonia All rights reserved.

Disclaimer: Adjusting Harmonia is a wellness and bodywork studio, not a medical healthcare facility. Our services focus on general wellbeing and posture alignment and do not replace professional medical advice, diagnosis, or clinical care.