Last updated: June 5, 2025

At Adjusting Harmonia, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you interact with our website or services.

1. What Data We Collect

We may collect and process the following types of personal data:

• Name, email address, phone number, and any other information you provide when booking an appointment or contacting us

• Data from website usage via cookies (including tracking from third-party services like Meta)

• Technical information such as IP address, device type, browser, and location

2. How We Collect Your Data

• Via Meta cookies: We use cookies and tracking tools from Meta (Facebook and Instagram) to improve advertising and understand user behavior on our site.

• Via booking system: When you schedule an appointment through our external booking system (EasyPractice).

• Via forms: When you submit a form or download materials, your data may be stored in our CRM (HighLevel).

3. How We Use Your Data

We process your personal data for the following purposes:

• To manage bookings and deliver our services

• To communicate with you and respond to inquiries

• To send you relevant updates and marketing (with your consent)

• To analyze and improve our website and advertising efforts

4. Legal Basis for Processing

We process your data based on:

• Your consent (e.g., for marketing and tracking)

• Contractual necessity (e.g., when you book a service)

• Legal obligations (e.g., bookkeeping)

• Legitimate interests (e.g., improving services)

5. Data Sharing

We do not sell your personal data. We may share your data with the following third parties only when necessary for the purposes described in this policy:

• Meta (Facebook and Instagram) – for advertising, analytics, and audience targeting

• EasyPractice – for booking and appointment management

• HighLevel – for CRM, communication, and marketing automation

Advertising & Custom Audiences

We may use your contact information (such as email address or phone number) to create custom audiences on advertising platforms such as Meta (Facebook and Instagram).

This allows us to show relevant advertisements to existing clients or individuals who have interacted with our services.

The data is transferred in a hashed (encrypted) format and used solely for matching purposes.

This processing is based on your consent or our legitimate interest in marketing our services.

You can object to this use at any time by contacting us or by opting out of marketing communications.

All providers comply with GDPR and implement appropriate safeguards to protect your data.

6. Your Rights

Under GDPR, you have the right to:

• Request access to your personal data

• Request correction or deletion

• Object to processing

• Request restriction of processing

• Data portability

• Withdraw your consent at any time

To exercise your rights, contact us at [email protected].

7. Data Retention and Security

We store your data only as long as necessary for the purposes described above, and no longer than 10 years.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Contact

If you have questions about this policy or how we handle your data, please contact:

Adjusting Harmonia

Website: https://www.adjustingharmonia.com

Email: connect@adjustingharmonia.com

You also have the right to file a complaint with your local data protection authority if you believe your data has been handled unlawfully.